Fraud, risk and consumer protection
Fraud often creates urgency, impersonates trust and asks for secrecy or unusual payment.
Lesson overview
What you'll learn in this lesson
Recognise financial risk, fraud and consumer protections
Key learning points
- • Pause and verify
- • Know your protections
This lesson at a glance
- 25 minutes
- 13 parts to scroll through
- 3 quick checks
- Marked quiz at the end
- Gentle pace: short sittings with pauses
Words to know
Scroll down — the lesson carries on below
Watch & discover
Part 1 of 13
Visual introductionPicture this
Fraud, risk and consumer protection
Fraud often creates urgency, impersonates trust and asks for secrecy or unusual payment.
In a nutshell
Recognise financial risk, fraud and consumer protections
Explore the idea
Part 2 of 13
Learn
Pause and verify
Do not use links or numbers in an unexpected message. Contact the organisation independently and never share a one-time code.
Explore the idea
Part 3 of 13
Learn
Know your protections
Keep records, contact the payment provider quickly and report fraud through official channels. Consumer rights vary by payment method and purchase.
Reset break
Part 4 of 13
Pause
That's sitting 1 of 3 done
Stretch, get a drink, look out of the window. There is no timer and nothing is counting down — your place is saved, so you can come back in five minutes or tomorrow.
Quick check
Part 5 of 13
Quick check
Part 6 of 13
Quick check
Part 7 of 13
Reset break
Part 8 of 13
Pause
That's sitting 2 of 3 done
Stretch, get a drink, look out of the window. There is no timer and nothing is counting down — your place is saved, so you can come back in five minutes or tomorrow.
Challenge round
Part 9 of 13
Game · Sort it
Which of these are true?
Drag each card into the right column. Tap a card first if dragging is fiddly.
True
Not true
Challenge round
Part 10 of 13
Game · Fill the gaps
Finish the sentences
Choose the word that belongs in each gap.
____ rights vary by payment method and purchase.
Challenge round
Part 11 of 13
Game · Recall cards
What is a common fraud tactic?
Card 1 of 3
Mastery quiz
Part 12 of 13
Marked quiz
End of lesson quiz: Fraud, risk and consumer protection
3 questions, marked with the reasoning shown. No timer.
1. What is a common fraud tactic?
2. Should you share a one-time code?
3. How should you verify a message?
Lesson round-up
Part 13 of 13
Lesson round-up
Ready when you are
Quiz score
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Games
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Points this lesson
0
Best run
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Luna: 0 out of 3 on the practice checks. Only if you feel up to it — one more?
Ask LunaPart 1 of 13 · Watch & discover